Privacy Policy

Privacy Policy

As MAQRE TEKSTİL SAN. VE TİC. LTD. ŞTİ. (“MAQRE” or the “Company”), we have the utmost respect for the privacy of your personal data. Accordingly, we take all necessary measures to comply with the provisions of Personal Data Protection Law No. 6698 (“KVKK”).

This Privacy Policy has been prepared to provide you with general information regarding which of your personal data are processed by our Company during the operation of the www.maqre.com website (the “Site”) and mobile application (the “Mobile Application”) owned by our Company and as a result of your use of the Site and the Mobile Application, how such data are used, and what rights you have regarding the protection of your personal data.

This Privacy Policy is a general data processing document, and detailed information regarding the processing of your personal data is provided in the Information Notice on the Protection of Personal Data.

Data Controller

MAQRE TEKSTİL SAN. VE TİC. LTD. ŞTİ., operating at Mehmet Nesih ÖZMEN Mh. Sedir Sk. No: İç kapı no:1 Güngören/İSTANBUL, acts as the “data controller” pursuant to the KVKK within the scope of providing services to you.

Your Personal Data Processed

The following personal data are processed by our Company:

Site or Mobile Application Membership

  • Full name
  • Mobile phone number
  • Email address
  • Address information (if you save it for use in your purchases)
  • Shopping information (order number, date and time of purchase, amount, contents of the purchase, payment details)

Shopping Transactions

  • Full name
  • Address information
  • Mobile phone number
  • Body size
  • Shopping information (order number, date and time of purchase, amount, contents of the purchase)
  • Log records and IP address relating to the shopping transaction

Issuance of Invoices

  • Identity and contact information (your Turkish Republic identity number is obtained if you provide your consent)
  • Tax office information, tax number, and company information (if you are a taxpayer)

Communication Channels

If you contact us through the call centre, email, the Site, or the Mobile Application:

  • Full name
  • Address
  • Email address
  • Phone number
  • Order number (if any)

Commercial Communications

If you allow us to inform you about our campaigns, benefits, and promotions:

  • Email address

Purposes for Using Your Personal Data

  • Ensuring the completion of your membership, recording your membership information, enabling member login, and fulfilling the requirements of the membership agreement
  • Enabling you to log in to the Site or the Mobile Application without having to re-enter all membership information
  • Completing the shopping transaction, sending your order to your address, issuing and delivering the invoice to you, and receiving payment
  • Providing after-sales support services (exchanges, returns, etc.) and contacting you when necessary
  • Obtaining behavioural information through cookies in order to enable you to make better use of our websites
  • Managing customer satisfaction and complaints

Methods and Legal Grounds for Collecting Your Personal Data

Within the scope of Articles 5 and 6 of the KVKK, your personal data are collected based on the following legal grounds in relation to the membership agreement you will enter into with our Company and the sales agreement to be concluded if you purchase a product:

  • The conclusion and performance of the agreement
  • Enabling you to benefit from the services of our brands
  • Providing information about campaigns subject to your consent
  • Recording suggestions and complaints
  • Establishing better service standards
  • Determining and implementing our Company’s commercial and business strategies

Your personal data are collected verbally, in writing through the website, mobile applications, and similar means, or electronically via email.

Transfer of Your Personal Data to Third Parties

In accordance with Articles 8 and 9 of the KVKK, your personal data may be shared with the following parties based on your explicit consent or provided that adequate measures are taken within the framework of the security and confidentiality principles specified in the KVKK:

  • Our business partners
  • Our contracted suppliers
  • Audit companies
  • Public institutions or organisations and relevant authorities authorised to request data as required by law

Such sharing is carried out for the purposes of conducting the Company’s activities, maintaining business relationships, and improving service quality.

Your Rights Under the KVKK

Pursuant to Article 11 of the KVKK, you may exercise the following rights regarding your personal data processed by our Company:

  • To learn whether any of your personal data are being processed
  • To request information if your personal data have been processed
  • To learn the purpose of processing your personal data and whether they are being used in accordance with that purpose
  • To know the third parties to whom your personal data have been transferred domestically or abroad
  • To request the correction of your personal data if they have been processed incompletely or inaccurately
  • To request the deletion or destruction of your personal data within the framework of the conditions stipulated under the KVKK legislation
  • If you request correction, deletion, or destruction, to request that these actions be communicated to the third parties to whom your personal data have been transferred
  • To object to the occurrence of a result against you arising from the analysis of your processed data exclusively through automated systems
  • To claim compensation for damages if you suffer damage due to the unlawful processing of your personal data